Assessment of existing IT security solutions
Documentation of the assessed components
Compliance check for regulatory requirements and industry standards
GAP analysis
Guidance for closing the identified gaps
Planning of long-term IT security journey
By providing our expert knowledge combined with our broad experience from the past decades, our Professional Services team helps you design, deploy, and customize Balasys and One Identity product solutions. We help you see where you are now and show you how you can get where you would like to be in terms of IT security.
Assessment of existing IT security solutions
Documentation of the assessed components
Compliance check for regulatory requirements and industry standards
GAP analysis
Guidance for closing the identified gaps
Planning of long-term IT security journey
From simple start-up integrations to more complex projects, we offer a full range of services to ensure smooth deployment, from the initial project scoping to post-integration support.
Our extensive knowledge of not only the IT security landscape but all the connecting infrastructure components helps us identify the optimal approach to every customer challenge.
Balasys offers classroom and online training for its own software and distributed products. As we are the only company in One Identity’s partner network that has the required expertise and environment, we also provide training for the Safeguard and syslog-ng product families.
More information: education@balasys.hu
The courses aim to train IT professionals who are familiar with the basic operation, installation, configuration and troubleshooting of Proxedo Network Security and Proxedo API Security.
The courses aim to train IT professionals who are familiar with the basic operation, installation, configuration and troubleshooting of One Identity and Quest software products.
More information:
For more information about custom requests regarding the courses mentioned above please contact our colleagues at education@balasys.hu.
Flexible responses to your support needs and expectations
24/7 operations
Professional and trustworthy relationship
Experienced, senior support engineers
Direct engineer access
Online ticketing system
Multi-language support engineers
Custom support packages
Balasys delivers deep technical support for you both for the Proxedo and One Identity product lines: we are able to solve even complex problems of the codebase.
The Balasys support team provides you with a full range of customer support. In its distribution area, Balasys delivers its services according to strict standards, providing 24/7 direct support in English and Hungarian.
As a highly skilled implementation and support partner, we are committed to close collaboration with our channel partners and customers to help them achieve the best performance ratio for our products. We are committed to your long-term satisfaction. We are dedicated to ensuring you the highest availability and a reliable IT operation at a low maintenance cost.
More information about the case management process can be found HERE.
You can benefit from our expertise not only in the implementation but also after closing that phase of your project. Our remote support and remote management services can help you ease the burden on your operations staff and raise your operational efficiency.
support@balasys.hu
Tel.: +36 1 646 4740
Flexible responses to your support needs and expectations
24/7 operations
Professional and trustworthy relationship
Experienced, senior support engineers
Direct engineer access
Online ticketing system
Multi-language support engineers
Custom support packages
Zorp Gateway 6
2020.10.31.
Zorp Gateway 7
Release date of next major version plus 1 year
Proxedo API Security 3
Release date of next major version plus 1 year
One Identity Safeguard for Privileged Passwords
link - learn more on ‘Product life cycle and policies’ option
One Identity Safeguard for Privileged Sessions
link- learn more on ‘Product life cycle and policies’ option
syslog-ng Premium Edition
link- learn more on ‘Product life cycle and policies’ option
syslog-ng Store Box
link- learn more on ‘Product life cycle and policies’ option
Note: Only the latest revision of a release is supported. Upgrading to the latest revision is highly recommended.
Expert team with broad knowledge of the IT security landscape
Decades of project experience
Deep knowledge of the regional market
Comprehensive consultancy, implementation, training and support services
Direct access to One Identity sales, presales and support resources
Balasys has become the key distribution and solution delivery partner of One Identity in the CEE region. By working actively with our channel partners and customers, from consultancy through system integration to support, we can add value not only to Balasys Proxedo, but One Identity and Quest solutions too.
Expert team with broad knowledge of the IT security landscape
Decades of project experience
Deep knowledge of the regional market
Comprehensive consultancy, implementation, training and support services
Direct access to One Identity sales, presales and support resources